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100% Product
Guarantee
We guarantee your
satisfaction 100%. If there is any problem or question regarding
your shipment, please contact us immediately by phone at
800-677-JAVA(5282) (Monday-Friday 6am-7pm CT, Saturday 8:00am-7:00pm
CT Sunday 10am-4pm CT) or by
email
Returns
If any St. Louis Coffee
World product fails to meet your expectations, we will replace it or
refund the full cost of the product, including shipping. St. Louis
Coffee World strives to provide excellent Customer Service, and we
will do all we can to ensure that you're satisfied.
Should you feel the need to
return an item, please contact us first and we will arrange for
return shipping. Please do not return coffee, tea or food items, you
may keep them while we strive to replace them or refund your money.
Perhaps you can use them or give them to someone else. Contact
us first at 800-677-JAVA(5282) (Monday-Friday 6am-7pm CT, Saturday
8:00am-7:00pm CT Sunday 10am-4pm CT) or by
email
Order
Forms
Our site uses an order form for customers to
request information, products, and services. We collect visitors'
contact information (like their e-mail address), financial
information (like their account or credit card numbers), and
demographic information (like their zip code and state). Contact
information from the order form is used to send orders, and
information about our company. The customer's contact information is
also used to get in touch with the visitor when necessary. Users may
opt-out of receiving future e-mails. See the choice/opt-out section
below. Financial information that is collected is used to bill the
user for products and services. Unique identifiers are collected
from Web site visitors to verify the user's identity and for use as
account numbers in our record system. Demographic and profile data
is also collected at our site. We use this data to help us improve
this web site and our service.
Choice/Opt-Out
Our site provides
users the opportunity to choose how information you provide to us
can be used by St. Louis Coffee World. If you are getting
promotional email from us and would like to be taken off our list,
simply click the link at the bottom of any email to unsubscribe. If
you would like to be taken off our direct mail list, please call
800-677-JAVA(5282) (Monday-Friday 6am-7pm CT, Saturday 8:00am-7:00pm CT Sunday 10am-4pm CT) or . Please be reassured that we
never sell, share, or otherwise give out any mail or email addresses
to other vendors. | 
